Last updated: 24 September 2026
This website, captainlistens.com, is operated by Captain Soderstrom, LMHC, LPC (“I”, “me”). This policy explains what information the website collects, how it’s used, and your choices.
This policy covers the website only. If you become a client, your health information is protected under separate privacy practices, which I’ll give you at the start of our work together.
Information you give me
When you use the contact form, I collect:
- your name and email address
- your state
- your message
- how you heard about me
I use this only to reply to you and to talk with you about whether we’re a good fit. Please don’t include sensitive health information in the form; we can discuss that privately during a consultation.
Booking a consultation
Consultations are booked through Proton Calendar, which opens on Proton’s website. Information you enter there is handled under Proton’s privacy policy.
Information collected automatically
Like most websites, this site’s hosting provider (Hostinger) keeps standard server logs, which can include your IP address, browser type and the pages you visited. These are used for security and to keep the site running.
[This site uses privacy-friendly analytics that count visits without cookies and without identifying you. See the Cookie Policy for details.]
How your information is shared
I don’t sell, rent or trade your information. It’s shared only with the services needed to run this website and reply to you (such as the web host and email provider), or if required by law.
How long I keep it
Contact form messages are kept only as long as needed to respond and follow up. If you don’t become a client, I delete your enquiry within 12 months] Website backups are stored securely and are overwritten regularly.
Security
The site uses encryption (HTTPS) and is kept updated and backed up. No method of sending information over the internet is completely secure, so please keep sensitive details for our private sessions.
Your choices
You can ask me to see, correct or delete the information you’ve sent through this website by emailing me. Depending on your state, you may have additional privacy rights, and I’ll honor any valid request.
Children
This website isn’t intended for children under 13, and I don’t knowingly collect their information through it.
Changes to this policy
If this policy changes, I’ll update this page and the date above.
Contact
Questions about this policy: hello@captainlistens.com